Privacy Policy

1. Information We Collect

Account information: Name, email address, phone number, date of birth, profile photo, and address when you create an account.

Usage data: Pages you visit, searches you perform, bookings you make, device information, IP address, and browser type.

Location data: With your permission, we collect your location to show nearby providers. You can disable this in your browser settings.

Provider data: If you are a provider, we collect additional information including services, rates, certifications, and work history.

2. How We Use Your Information

We use your information to: provide and improve our services; match you with relevant providers; process bookings; send transactional communications (booking confirmations, reminders); personalize your experience; detect and prevent fraud; and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share information only in the following circumstances:

• With providers when you make a booking (name, contact details for the appointment)
• With service providers who assist our operations (hosting, email delivery, analytics)
• When required by law or to protect our rights
• With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), secure server infrastructure, regular security assessments, and access controls. While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your account and data; opt out of marketing communications; and restrict processing of your data in certain circumstances.

To exercise these rights, contact us at support@bodywerx.com.

6. Cookies

We use cookies and similar technologies to improve your experience. See our Cookie Policy for details on how we use cookies and how to manage your preferences.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law. You can request deletion of your account and associated data at any time.

8. Children's Privacy

BodyWerx is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn we have collected data from a child under 18, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a prominent notice on our platform. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For privacy-related inquiries, contact us at support@bodywerx.com.